Terms of Service for Ask The Kraken
Last Updated: September 2025
1. The Basics
By using Ask The Kraken’s Services, you agree to these Terms of Service as well as our associated policies, including our Refund Policy. Please read everything carefully, and contact us if you have questions. If you do not agree with these Terms or our Refund Policy, do not use our Services.
1.1 Who’s Who
- “You” refers to any person or organization that uses our Services.
- If you’re using our Services on behalf of someone else (such as your employer, client, or organization), you confirm that you have the authority to accept this Agreement on their behalf. If they (or you) violate these Terms, both you and that entity will be responsible.
Your agreement is with Ask The Kraken LLC, USA (“Ask The Kraken,” “we,” “us,” or “our”). These Terms govern your use of Askthekraken.com and all related Services.
2. Terms of Use
2.1 Accounts
Some of our Services require an account. You agree to:
- Provide accurate, current information when creating your account.
- Keep your information updated so we can contact you if needed.
- Maintain the security of your account and password.
You are fully responsible for any activity that happens under your account. If your account appears compromised, we may suspend or disable it.
2.2 Teams & Collaboration
Ask The Kraken may allow team accounts or collaborative workspaces. The person who sets up the account is the Admin User and is responsible for managing invited team members. Admins may grant admin rights to others, who then hold the same authority.
Each user must have their own login. Sharing logins, time-sharing, or workarounds that bypass team limits are not allowed. Additional fees may apply for team features.
2.3 Minimum Age
Our Services are not designed for children. You must be at least 13 years old (or 16 in Europe) to use them. If you’re under 18 (or the legal age of majority where you live), you may only use our Services with parental or guardian consent.
2.4 Ownership & Rights
Ask The Kraken licenses you the right to use our Services — we don’t sell them to you. All underlying technology, interfaces, algorithms, workflows, and intellectual property belong to Ask The Kraken and our licensors.
Your rights are non-exclusive and subject to these Terms. We reserve the right to grant similar rights to others.
3. User Content
3.1 User-Generated Content
You may create, upload, or share content while using our Services. You are solely responsible for the content you provide and any consequences from posting it.
By submitting content, you confirm that you have the legal rights to do so and that your content doesn’t violate laws, contracts, or third-party rights (including copyrights and privacy rights).
3.2 Input & Output
- Your Input: Anything you enter into our Services.
- Your Output: Content generated by our Services in response to your input.
We do not claim ownership of your Input or Output. You are free to use your Output, including for commercial purposes. However, because of the nature of AI, your Output may not be unique, and similar results could be produced for others.
3.3 Content Responsibilities
You retain ownership of Your Content but grant us the rights necessary to host, display, and process it as part of providing our Services. We may remove content at our discretion if it violates laws or these Terms.
We do not sell your content, but we may release it if required by law or to protect our rights and safety.
3.4 Storage
If our Services provide storage, it is offered “as-is.” You are responsible for backing up your own data. We are not liable for loss, corruption, or misuse of stored content.
4. Personal Information
We collect and process limited personal data such as your email, IP address, and login credentials as described in our Privacy Policy. This is necessary for account management, authentication, and Service functionality.
Unless required by law, we delete account data within a reasonable time (generally six months) after account termination.
5. Responsibility for Content & Third Parties
We cannot review all content shared through our Services and are not responsible for third-party sites, tools, or materials. Links or integrations with third-party services do not mean we endorse them.
You assume full responsibility for protecting yourself and your devices when using content or third-party tools.
6. Fees, Payments & Renewals
6.1 Fees
- Your subscription plan determines your fees.
- Payments are non-refundable unless otherwise stated in our Refund Policy.
- Failure to pay may result in suspension or termination.
6.2 Taxes
You are responsible for paying any applicable taxes.
6.3 Payments
When you subscribe, you authorize us (or our payment processor) to charge your chosen payment method. By default, subscriptions automatically renew unless canceled at least one day before the renewal date.
6.4 Refunds
All subscription payments are final unless our Refund Policy specifies otherwise.
7. Feedback
We welcome feedback, ideas, or testimonials. By submitting them, you grant us permission to use them freely without compensation.
8. User Commitments
By using our Services, you agree you will not:
- Break any laws.
- Violate intellectual property rights.
- Overload, disrupt, or attempt to hack our systems.
- Spread spam, malware, or malicious code.
- Reverse engineer or resell our Services without permission.
9. Copyright Infringement
We respect intellectual property rights. If you believe your copyright has been violated, please notify us.
10. Intellectual Property
All rights, titles, and interests in Ask The Kraken’s trademarks, logos, and technology remain with us or our licensors. Using our Services does not grant you ownership or license to our branding or intellectual property.
11. Third-Party Services
You may use third-party tools or integrations with our Services, but we are not responsible for their performance, terms, or data use. Review their privacy policies before enabling them.
12. Changes
We may update or change these Terms at any time. We’ll notify you of significant changes via our website or by email. Continued use of our Services after changes take effect means you accept the updated Terms.
13. Termination
We may suspend or terminate your access at any time, with or without cause. You may cancel your subscription at any time, but fees already paid are non-refundable.
14. Disclaimers
Our Services are provided “as is” without warranties of any kind. We do not guarantee uninterrupted or error-free access. You use our Services at your own risk.
15. Governing Law
These Terms are governed by the laws of the United States. You consent to the exclusive jurisdiction of the courts located in [Insert State, e.g., Wyoming or Delaware, depending on your registration].
16. Limitation of Liability
To the fullest extent permitted by law, Ask The Kraken will not be liable for indirect, incidental, or consequential damages, or for any amount greater than either $50 or the fees you paid us in the past 12 months.
17. Indemnification
You agree to indemnify and hold Ask The Kraken and its team harmless against any claims, damages, or expenses arising from your use of our Services or violation of these Terms.
18. Translation
If these Terms are translated into another language, the English version will control in case of conflict.
19. Miscellaneous
These Terms, along with any additional policies we publish (like our Privacy Policy or Refund Policy), are the full agreement between you and Ask The Kraken. If any part is unenforceable, the rest still applies.